Legal notice

Seller: MONOGRIIS

Representative: TSUBASA OHIRA

Address: Growing Co., Ltd., 4-3 Ikutamamae-cho, Tennoji-ku, Osaka 543-0072, Japan

Phone: +81-6-6914-9210

Email: admin@growing-osaka.com

Product Prices: All prices are displayed including tax on each product page.

Additional Charges:

• Consumption tax (included in displayed price)
• Shipping fee (varies by region and product size; please refer to our Shipping Policy for details)

Payment Methods & Timing:

• Credit Card (Visa / Mastercard / JCB / Amex, etc.)
• Shop Pay / Apple Pay / Google Pay
• Other methods as listed on each product page
• Credit Card: charged according to your card issuer's billing cycle
• Other payment methods: subject to the terms of each respective service

Delivery:

• In-stock items: shipped within 2–5 business days after order confirmation
• Pre-order items: shipped by the estimated date listed on each product page

Returns, Exchanges & Cancellations:

• Please contact us by email within 7 days of receiving your order.
• Returns or exchanges due to customer preference (change of mind, etc.) are generally not accepted.
• In the case of defective or incorrectly shipped items, we will cover return shipping and arrange an exchange.