Terms of service
Overview
Welcome to MONOGRIIS! References to "we," "us," and "our" refer to MONOGRIIS. MONOGRIIS operates this store and website, providing you with a curated shopping experience (the "Service"), including all related information, content, features, tools, products, and services. MONOGRIIS is powered by Shopify to deliver the Service to you.
The following Terms of Service and all policies referenced herein (collectively, the "Terms of Service" or "Terms") describe your rights and responsibilities when using our Service. Please read them carefully, as they contain important information about your legal rights, including disclaimers of warranties and limitations of liability.
By browsing or using our Service, you agree to these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms or our Privacy Policy, please do not use or access our Service.
Article 1 – Access and Accounts
By agreeing to these Terms of Service, you represent that you are of legal age in your state or territory of residence, and that you have given us consent for any of your minor dependents to use this Service through devices you own, purchase, or manage.
When using our Service (including accessing or browsing our online store, or purchasing products or services), you may be required to provide certain information such as your email address, billing information, payment details, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all rights necessary to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
Article 2 – Our Products
We make every effort to accurately represent our products and services in our online store. However, please note that colors and the appearance of products may vary depending on your device type, settings, and configuration.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or match what is displayed in our online store.
Product descriptions are subject to change at any time at our sole discretion without notice. We reserve the right to discontinue any product at any time and to limit the quantities of products offered to specific individuals, regions, or jurisdictions at our sole discretion.
Article 3 – Orders
Placing an order constitutes an offer to purchase. MONOGRIIS reserves the right to accept or decline any order at its sole discretion, for any reason. An order is not complete until MONOGRIIS confirms acceptance. Payment must be received and processed before an order is accepted. Please review your order carefully before placing it. Once an order has been accepted, MONOGRIIS may not be able to accommodate cancellation requests.
If we are unable to accept, need to modify, or cancel your order, we will make reasonable efforts to notify you using the email address, billing address, and/or phone number provided at the time of purchase.
Returns and exchanges are handled in accordance with our Refund Policy.
You represent and warrant that products purchased are for personal or household use only and are not intended for commercial resale or export.
Article 4 – Pricing and Billing
Prices, discounts, and promotions are subject to change without notice. The price of a product or service is the price in effect at the time of your order, as stated in your order confirmation. Unless otherwise specified, displayed prices do not include taxes, shipping fees, handling charges, duties, or import fees.
Prices displayed in our online store may differ from those at physical retail locations or third-party online stores. We may offer promotions from time to time that affect pricing and are governed by terms separate from these Terms of Service. In the event of a conflict between promotional terms and these Terms, the promotional terms will prevail.
You agree to provide current, complete, and accurate purchase and payment information for all purchases made through our store, and to promptly update your account information — including email address, credit card number, and expiration date — as needed to complete transactions and facilitate communication.
You represent and warrant that: (i) the credit card information you provide is true, accurate, and complete; (ii) you are authorized to use the credit card for the purchase; (iii) charges will be honored by your credit card company; and (iv) you will pay all charges, including the listed price, shipping fees, handling charges, and applicable taxes.
Article 5 – Shipping and Delivery
We are not liable for shipping or delivery delays. Delivery timeframes are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or circumstances beyond our control. Title and risk of loss transfer to you upon delivery to the carrier.
Article 6 – Intellectual Property
Our Service — including but not limited to trademarks, branding, text, displays, images, graphics, product reviews, audio and video content, and their design, selection, and arrangement — is owned by MONOGRIIS and its affiliates or licensors, and is protected by U.S. and international patent, copyright, and other intellectual property laws.
These Terms permit you to use the Service for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from our Service without our prior written consent. Nothing in these Terms grants you any license or rights under the intellectual property of MONOGRIIS, Shopify, or any third party, except as expressly stated. Unauthorized use of the Service may violate applicable intellectual property laws. All rights not expressly granted herein are reserved by MONOGRIIS.
The MONOGRIIS name, logo, product and service names, designs, and slogans are trademarks of MONOGRIIS or its affiliates or licensors and may not be used without prior written permission. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, and marks appearing on the Service belong to their respective owners.
Article 7 – Optional Tools
We may provide access to third-party tools as part of the Service. We do not monitor, control, or have any input into these tools.
You acknowledge that access to such tools is provided "as is" and "as available," without any warranties, representations, or endorsements of any kind. We are not liable for any issues arising from your use of optional third-party tools.
Your use of any optional tools offered through our site is entirely at your own risk and discretion. You should ensure that you are familiar with and agree to the terms of the applicable third party.
We may add new features or tools to our Service in the future. Such additions will be considered part of the Service and subject to these Terms.
Article 8 – Third-Party Links
Our Service may contain links or materials from third-party websites (including embedded third-party features). We are not responsible for verifying or evaluating the accuracy or content of third-party materials or websites. Accessing such materials or third-party sites is at your own risk.
We are not liable for any harm or damage arising from your use of or purchase from third-party websites, including their products, services, resources, or content. Please review third-party policies carefully before engaging with them. Any complaints or concerns regarding third-party products or services should be directed to the third party.
Article 9 – Relationship with Shopify
[Note to merchant: This section accurately describes the relationship between Shopify and your store and must not be deleted or altered.]
MONOGRIIS is powered by Shopify to provide the Service to you. However, all transactions on our store are conducted directly with MONOGRIIS. By using the Service, you acknowledge and agree that Shopify bears no responsibility for any aspect of your transactions with MONOGRIIS, including any damages or injuries arising from purchased products. You expressly release Shopify and its affiliates from any and all claims, damages, and liabilities arising from or related to your purchases and transactions with MONOGRIIS.
Article 10 – Privacy Policy
All personal information collected through our Service is subject to our Privacy Policy. Some personal information may also be subject to Shopify's Privacy Policy (available here). By using the Service, you acknowledge that you have read these privacy policies.
Because our Service is hosted by Shopify, Shopify collects and processes personal information related to your access and use of the Service in order to provide and improve it. Information you submit through the Service may be shared with and transferred to Shopify and third parties, who may be located outside your country of residence. Please refer to our Privacy Policy for details on how we, Shopify, and our partners use your personal information.
Article 11 – Feedback
If you submit, upload, post, email, or otherwise provide ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial use. We may exercise this license to operate, provide, evaluate, enhance, improve, and promote the Service, and to fulfill our obligations under these Terms.
You represent and warrant that: (i) you own or have all necessary rights to your Feedback; (ii) you have disclosed any compensation or incentives received in connection with submitting Feedback; and (iii) your Feedback complies with these Terms. We are under no obligation to maintain Feedback in confidence, pay compensation for Feedback, or respond to Feedback.
We may, at our sole discretion, monitor, edit, or remove Feedback that we deem unlawful, offensive, threatening, defamatory, obscene, or otherwise inappropriate, or that violates third-party intellectual property rights or these Terms, but we are not obligated to do so.
You agree that your Feedback will not infringe upon any third-party rights, including copyright, trademark, privacy, publicity, or other personal or proprietary rights, and will not contain defamatory, unlawful, abusive, or obscene content, or computer viruses or malware. You may not use false email addresses, impersonate others, or mislead us or third parties as to the origin of your Feedback. You are solely responsible for the accuracy of your Feedback, and we assume no liability for Feedback submitted by you or any third party.
Article 12 – Errors, Inaccuracies, and Omissions
The Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery timeframes, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice (including after an order has been submitted).
Article 13 – Prohibited Uses
You may access and use the Service only for lawful purposes. You agree not to use the Service, directly or indirectly, for: (a) any unlawful or malicious purpose; (b) any violation of applicable international, federal, provincial, state, or local laws or regulations; (c) infringement of any intellectual property rights; (d) harassment, abuse, insult, defamation, intimidation, or harm directed at our staff or others; (e) submission of false or misleading information; (f) uploading, using, or distributing material that does not comply with these Terms; (g) sending unsolicited communications, including spam, chain letters, or similar solicitations; (h) impersonating any person or entity; or (i) any conduct that restricts or interferes with others' use of the Service, or that may harm or impose liability on MONOGRIIS, Shopify, or Service users.
You further agree not to: (a) upload or transmit viruses or malicious code; (b) copy, sell, resell, or exploit any part of the Service; (c) collect or track others' personal information; (d) engage in spamming, phishing, pharming, or scraping; or (e) interfere with or circumvent the security features of the Service or any related website. We reserve the right to suspend, disable, or terminate your account without notice if we determine that you have violated any provision of these Terms.
Article 14 – Termination
We may terminate this agreement or your access to the Service (or any part thereof) at any time, at our sole discretion and without notice. You will remain liable for all outstanding charges incurred prior to the termination date.
The following provisions survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
Article 15 – Disclaimer of Warranties
Information provided through the Service is for general informational purposes only. We make no warranties regarding its accuracy, completeness, or usefulness. Any reliance you place on such information is at your own risk. We disclaim all liability and responsibility for any reliance placed on such information by you, other Service users, or any third party.
Unless expressly stated otherwise, the Service and all products provided through it are offered "as is" and "as available," without any representations, warranties, or conditions of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement. We do not warrant that your use of the Service will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you.
Article 16 – Limitation of Liability
To the fullest extent permitted by law, MONOGRIIS, its partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and Shopify and its affiliates shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind — including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages — whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products obtained through the Service. This limitation applies even if we have been advised of the possibility of such damages, and includes liability for any errors or omissions in the Service's content.
Article 17 – Indemnification
You agree to indemnify, defend, and hold harmless MONOGRIIS, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims (including reasonable attorneys' fees) arising from or relating to: (1) your breach of these Terms or any documents incorporated by reference; (2) your violation of any law or third-party rights; or (3) your access to or use of the Service.
We will notify you of any indemnifiable claims, provided that failure to provide timely notice will not relieve you of your obligations unless you suffer material prejudice as a result. We may, at your expense, assume control of the defense and settlement of any such claim, including the selection of counsel, provided that we will not settle any claim involving non-monetary obligations on your part without your consent (such consent not to be unreasonably withheld). You agree to cooperate in the defense of any indemnifiable claim, including by providing relevant materials.
Article 18 – Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, it will remain enforceable to the maximum extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms. Such determination will not affect the validity or enforceability of any other remaining provisions.
Article 19 – Waiver and Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms, together with any policies and operating rules posted on our site or in connection with the Service, constitute the entire agreement between you and us, and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written (including prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.
Article 20 – Assignment
You may not delegate, assign, or transfer any of your rights or obligations under this agreement without our prior written consent. Any such attempt will be deemed void. We may assign, transfer, or delegate these Terms and our rights and obligations without your consent or notice.
Article 21 – Governing Law
These Terms of Service and any separate agreements under which we provide services to you shall be governed by and construed in accordance with the laws of the jurisdiction in which MONOGRIIS's principal place of business is located. You and MONOGRIIS consent to the exclusive jurisdiction and venue of the courts in such jurisdiction.
Article 22 – Headings
Section headings in this agreement are for convenience only and shall not affect the interpretation or application of these Terms.
Article 23 – Changes to Terms of Service
You can review the most current version of our Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check our website periodically for changes. We will notify you of material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Service after any changes are posted constitutes your acceptance of those changes.
Article 24 – Contact Information
For questions about the Terms of Service, please contact us at admin@growing-osaka.com.
MONOGRIIS admin@growing-osaka.com
Growing Co., Ltd.
4-3 Ikutamamae-cho, Tennoji-ku, Osaka 543-0072, Japan
TEL: +81-6-6914-9210